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HP has identified specific threats which may
affect your computer. The
information provided will assist you with
removing and reducing these threats. |
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HP partners with
Symantec to
provide Norton Internet Security
2006 for the detection and removal of Adware
and Spyware from your computer.
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Spyware
is any software that gathers and transmits
information without one's knowledge. Spyware
programs usually track information about the Web
sites visited, browser and system information, and
your computer IP address (the number that represents
a network device on the Internet).
Learn simple but effective ways to enjoy the
internet with out the hassles of unwanted
advertising or intruders.
| Protect yourself from spam and
spyware |
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The following symptoms are common to
computers that have been affected by
spyware
or adware:
Your computer is suddenly slower than
usual or low on memory and resources
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Note:
There is a variety of reasons why your
computer may run slower than usual. Each
individual person is most familiar with
the different wait times and pauses on
the computer they use. |
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Use the following information to
improve the system resources and
performance of your PC.
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Your computer behaves unexpectedly
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Some
spyware or
trojans
may cause CD drives to open and shut, or
programs to open and close unexpectedly.
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Your hard drive may continually make a
working noise even when you aren’t using
the computer.
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Software or programs may not start when
you expect them to start.
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There may be an unknown icon in your
System Tray, on your desktop or in your
Start Menu.
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Components of Microsoft Windows or other
applications may no longer work as they
normally do.
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Settings in
your web browser may change
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When you start your computer, or when
your computer has been idle for many
minutes, your Internet browser opens to
display Web site advertisements.
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When you use your browser to view Web
sites, other instances of your browser
open to display Web site advertisements.
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Your Web browser's home page
unexpectedly changes.
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Web pages are unexpectedly added to your
Favorites folder.
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New toolbars are unexpectedly added to
your Web browser.
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Your Web browser suddenly closes or
stops responding.
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Performing a search from a search page
provides results on a different site.
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The default search engine in your
browser unexpectedly changes.
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You receive unusual returned e-mail
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Many users infected with
spyware
or
trojans report receiving a lot of
returned email or see evidence of
e-mails being sent without their
knowledge.
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Spamware
is a variety of
trojans
that can turn your computer into a
sender of
spam
or even
viruses.
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Emails may be sent to addresses in your
address book or to addresses that you
have never seen before.
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You notice unexpected bills or changes to
accounts
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User names and passwords to e-mail and
Web-based applications are vulnerable to
keyboard loggers. If the bank, brokerage
or credit card accounts that you access
online appear to have been tampered
with, your computer could be infected
with malicious spyware.
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If your phone bill charges you for 1-900
phone calls that you didn't make, your
PC may be infected with a form of
spyware called a dialer. These programs
will hang-up your normal Internet
connection and instruct your computer to
dial a 1-900 number without you
noticing.
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Report
malicious spyware |
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Visit the Federal Trade Commission (FTC’s)
web site to learn more about the US
government’s response to spyware and to file
a complaint about specific spyware.
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OnGuardOnline.gov provides practical tips from the
federal government and the technology industry to help you
be on guard against Internet fraud, secure your computer,
and protect your personal information.
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HP Security partners |
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